Words matter. These are the best Sam Walton Quotes, and they’re great for sharing with your friends.
Give ordinary folk the chance to buy the same things as rich people.
One person seeking glory doesn’t accomplish very much.
I don’t know what would have happened to Wal-Mart if we had laid low and never stirred up the competition. My guess is that we would have remained a strictly regional operator.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.
Loosen up, and everybody around you will loosen up.
I probably have traveled and walked into more variety stores than anybody in America.
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.
The key to success is to get out into the store and listen to what the associates have to say.
All of us profit from being corrected – if we’re corrected in a positive way.
Capital isn’t scarce; vision is.
The way management treats associates is exactly how the associates will treat the customers.
Swim upstream. Go the other way. Ignore the conventional wisdom.
We let folks know we’re interested in them and that they’re vital to us. cause they are.
Celebrate your successes. Find some humor in your failures.
I had to pick myself up and get on with it, do it all over again, only even better this time.
Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.
I learned early on that one of the secrets of campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I would always look ahead and speak to the person coming toward me. If I knew them I would call them by name, but even if I didn’t I would still speak to them.
I got into retailing because I wanted a real job.
We’re all working together; that’s the secret.
I learned this early on in the variety business: You’ve got to give folks responsibility, you’ve got to trust them, and then you’ve got to check on them.
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient.
I’ve never been one to dwell on reverses.
