Words matter. These are the best James Cash Penney Quotes, and they’re great for sharing with your friends.
Luck is always the last refuge of laziness and incompetence.
Success will always be measured by the extent to which we serve the buying public.
Men are not great or small because of their material possessions. They are great or small because of what they are.
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.
The best teamwork comes from men who are working independently toward one goal in unison.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
Growth is never by mere chance; it is the result of forces working together.
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.
The disciplined are free.
Courteous treatment will make a customer a walking advertisement.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn’t.
Clock watchers never seem to be having a good time.
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven’t ordered wanted goods into your store.
No business can succeed in any great degree without being properly organized.
A store’s best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.
Salesmanship is limitless. Our very living is selling. We are all salespeople.
The greatest teacher I know is the job itself.
It is the service we are not obliged to give that people value most.
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
Exchange ideas frequently.
Theory is splendid but until put into practice, it is valueless.
My definition of an executive’s job is brief and to the point. It is simply this: Getting things done through other people.
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
Too many would-be executives are slaves of routine.
It is always the start that requires the greatest effort.
The Golden Rule finds no limit of application in business.
Determine to do some thinking for yourself. Don’t live entirely upon the thoughts of others. Don’t be an automaton.
Do not primarily train men to work. Train them to serve willingly and intelligently.
We get real results only in proportion to the real values we give.