Words matter. These are the best Harvey Mackay Quotes, and they’re great for sharing with your friends.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business – and you can leverage that knowledge.
When advice is freely given, the receiver is free to use it as he or she sees fit.
When you have a dream that you can’t let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you’re willing to do that.
Exploring how you could make a bad situation worse can sometimes tell you what not to do.
The life of a startup is full of ups and downs, an emotional roller coaster ride that you can’t quite imagine if you’ve spent your whole career in a corporation.
By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It’s the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.
When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she’s doing is valid.
No business can stay in business without customers. How you treat – or mistreat – them determines how long your doors stay open.
There is a time to provide advice and offer an opinion, and there is a time not to. Don’t be too quick to offer unsolicited advice. It certainly will not endear you to people.
The cost of praising someone is nil – but every psychological study shows the payoff is huge.
Like it or not, life is a series of competitions. You may be competing for a grade, a spot on a team, a job, or the largest account in town. The higher your self-esteem is, the better you get along with yourself, with others, and the more you’ll accomplish.
If you want people to know how much you care, show them how much you remember. Learn their names and use them often. It’s an important skill to develop.
The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.
Pale ink is better than the most retentive memory.
Ethical decisions ensure that everyone’s best interests are protected. When in doubt, don’t.
Life isn’t fair. It’s true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.
I’ve known entrepreneurs who were not great salespeople, or didn’t know how to code, or were not particularly charismatic leaders. But I don’t know of any entrepreneurs who have achieved any level of success without persistence and determination.
In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
You can’t buy a good reputation; you must earn it.
I believe that visualization is one of the most powerful means of achieving personal goals.
You can win more friends with your ears than with your mouth. People who feel like they’re being listened to feel accepted and appreciated. They feel like they’re being taken seriously and what they say really matters.
I’ve learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.
Amateurs wait for inspiration. The real pros get up and go to work.
A student of life considers the world a classroom.
Good intentions aren’t enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.
Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
It’s nice to be important, but more important to be nice. You don’t know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.
As you schedule individual tasks, give yourself a cushion. Mark the due date a few days ahead of the actual deadline so you have time to deal with changes or last-minute emergencies.
Every morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.
Ego stops you from getting things done and getting people to work with you. That’s why I firmly believe that ego and success are not compatible.
Remember you’re not entitled to anything. You have to earn your success every day, and you will make mistakes like everyone else.
A great accomplishment shouldn’t be the end of the road, just the starting point for the next leap forward.
Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.
It’s only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.
Most fears of rejection rest on the desire for approval from other people. Don’t base your self-esteem on their opinions.
The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without having to bother about improving their products or services. It’s amazing how fast they found their markets disappearing.
You do not get what you want. You get what you negotiate.
Don’t fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else’s expense.
No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.
If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters.