Words matter. These are the best Customers Quotes from famous people such as Max Boot, Tony Fadell, Bhavish Aggarwal, Susumu Tonegawa, Douglas Rushkoff, and they’re great for sharing with your friends.
For years, as a seller of real estate and star of reality TV, Donald Trump made a living wooing customers and viewers. His selling skills were good enough that he even convinced voters to elect him as president in spite of his near-total lack of qualifications.
Thermostats are made by very large companies with no incentive to innovate. Their customers are contractors or HVAC wholesalers, not consumers. So why spend to make them better? It’s a good business.
Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.
When General Motors builds a car, they want to meet the specific needs of many customers. But if they custom-make each car, then it will not be economical.
The easiest way to figure out who the customer is in an online space is to figure out who is paying for the thing. Usually, the people paying are the customers. So on Facebook, the people paying are marketers. That makes them the customers. And it means we are the product being delivered to those customers.
It’s easy to play it safe, but the reality is that if you want to keep changing the world for customers, which we all want to do, you have to make bets and you have to be willing to fail.
Companies don’t get rich hurting their customers.
Montana’s ranchers raise the best cattle in the world. If Taco Bell needs to beef up, they can give their customers the highest quality meat around by using Montana beef, and in the process, supporting agriculture jobs in Montana.
I would think anyone who does anything is always concerned about their customers.
We significantly increased our global presence in 2014. During the year, we expanded the number of languages in which we serve customers to a total of 20.
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can’t wait for it to be more than 50%.
Bringing buyers and sellers together through a single platform is not a new idea – most of us know about eBay’s success – but with advancing technology comes new innovative methods for businesses to connect customers with those who want to offer services.
In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.
When you know who your customers are, that can give you an edge on the competition.
Customers want to talk to other customers.
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it’s time to do business.
It’s really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that’s part of that tension that is healthy that is going on in the marketplace.
I think the mistake people make most often when they invest in other kinds of startups is they say, ‘This is totally different.’ And so the things that matter, like making a product that people desperately want, like talking to customers, they throw this out the window. That is a recipe for heartache and tears.
I can’t deny that some customers and prospects think it’s the key to our future. But it’s not. We’re certainly supportive of the Dept. of Justice and the 20 states that have brought this action.
Businessmen are not in business to lose customers, and schools do not exist to free their clients from the agencies of mass persuasion. School and media possess a productive monopoly upon the imagination of a child.
As an economics undergraduate, I also worked on a part-time basis in Cambridge, Massachusetts, for a company that was advising customers about portfolio decisions, writing reports.
There is always room for improvement in experience and it can be achieved if one listens to the customers carefully.
For years, broadcasters didn’t get a nickel out of retransmission consent. But broadcast content is what the cable industry was selling to customers.
I have incredible respect for customers and peers – my curriculum is very strong because I was taught by my clients’ reactions to my work.
I don’t do shows. I don’t have reviews. I’m not putting the clothes on every celebrity so that by the time they reach the store the customers are sick of seeing them.
The risk of relying on a handful of customers is not just financial. Your product also is at risk when you’re at the mercy of a few big spenders. When any one customer pays you significantly more than the others, your product inevitably ends up catering mostly to that customer’s specific needs.
The issue is not to ask your customers what they want today, but to try to imagine what the customer is going to want in a world where, for instance, their cellphone is in their glasses.
In 2010 – after raising capital to launch Forerunner Ventures – we aimed to invest in companies targeting digitally savvy customers looking to be delighted by experiences and founded by visionary leaders committed to leveraging data and quantifying the results.
The best way of dealing with the press, customers, and critics is to come clean when things go wrong and admit when you make a mistake. We are humans, and no one expects us to be perfect.
We can believe that we know where the world should go. But unless we’re in touch with our customers, our model of the world can diverge from reality. There’s no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
Younger customers are the future, but older customers have the money. So you need both: one for the present, and the other for the future.
If you burn out you aren’t doing your customers or your investors or your employees any favors. You need to create a situation inside your company where you are going to be retained for a long time. I think that’s your obligation if you’re good.
Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers.
Although I have never worked in a community bank, I have been a customer, and I know from personal experience the special skills that these institutions bring to their customers.
Reduce the layers of management. They put distance between the top of an organization and the customers.
When your product solves a problem that costs customers sleep, revenue, or profits, things are definitely looking up.
Although I loved working on technology – I’ve always been a computer geek at heart – my professors encouraged me to get a real-world job working with customers.
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
I’m building a glass pyramid over the Egyptian escalator where my body will be mummified, so my customers can come and see me forever.
Empirical and observational data along with a healthy dash of intuition often have to be combined as business owners begin to look outward, not inward, at what solutions they can provide to their customers.
The place I am always looking for – because in order to keep the business, I need to make a little compromise between my values and customers’ values – is the place where I make something that could almost – but not quite – be understood by everyone.
Consumers are statistics. Customers are people.
As I spent tons of time with customers, not just in the United States, but in emerging markets, in Europe, in Latin America, top of mind for everybody is how do they drive growth for their business going forward.
In a free market, businesses compete for customers by keeping prices down and for labor by keeping wages up.
If you were just to look at Lockheed Martin, you’d see a lot of women in senior roles in our company and, not only that, our customers, so I don’t consider it an old boys’ club.
Because SBI is so large, serving customers in India’s big cities and small rural villages alike, it has a pressing need for better tools and technology to monitor lending risks.
Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.
The biggest difference between the private sector and public sector is in the private sector, there’s a sense of urgency because you have customers and you have competitors. Whereas in government, one of your major objectives is to not make any really big mistakes.
If John McDonnell nationalised whole industries, they would be quickly taken over by bureaucrats more concerned about their careers than about customers. Except this time, there will be no choice and nowhere to turn when things go wrong.