Words matter. These are the best Sanjay Kumar Quotes, and they’re great for sharing with your friends.
So if you’re a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.
India has the unique advantages of having the biggest domestic market and this should support IT companies.
Few service industries are designed to be 24×7 in India, and thus there was no 24×7 mentality.
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don’t understand what they’re talking about – we’re running that product, we’ve been using it for five years, what are they talking about?
We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product.
There is nothing in the company that is either above or below me, as far as I’m concerned.
We have believed at CA that consolidation of this industry is something that was required ten years ago.
As I said before, a big part of my strategy says – and the management team I think is in agreement with this – we don’t have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it.
It didn’t make a lot of sense for us to be doing Lotus Notes implementations.
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense.
I’m equally comfortable in getting out there and taking a stand when I have to take a stand.
One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
Well, the security business has been growing. I think security is one of those areas where it’s to some degree not linear but maybe exponential growth.
I have a high degree of confidence about India’s growth potential in IT.
So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off – we’ve done enough consolidation; we’ve got enough critical mass.
I think that a lot of companies are still amazingly price sensitive.
So it’s really for us about new products, because we have released a lot of new products.
Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model.
