Words matter. These are the best Stanley Marcus Quotes, and they’re great for sharing with your friends.
You have to empower your sales staff to use their judgment and go beyond the standards set down on paper and by the computer.
I thought: ‘It would be great to create a series of clothes that looked like that tree.’ Clothes that gave you the green of the leaf and the warm brown of the underside of that leaf and the vanilla colored blossom.
I suspect that most retailers are so busy buying goods, taking care of markdowns, and so on that they have too little time to give thought to creativity.
What we learned was that the collective glamour of a specialty store could sell a lot of merchandise.
There’s a right way to sell and a wrong way to sell.
Seeing so much of the same thing suppresses the desire to buy.
If you demand the best, sometimes you get it.
Designers may find the fashion business can shrivel up.
I’m lucky that I was in retailing during the time that I call the golden age of retailing.
Textiles embody all the dimensions of art: color, innovation, talent.
Running a fashion business takes the heart of a good gambler. You’re always dealing with new things. And there’s no guarantee that anything new is going to be successful.
Owners of valuable works of art don’t give to institutions that don’t provide good air conditioning and have good shows.
I thought it was unfair to ask school kids to integrate first. The parents should lead the way, not send out the children as advance troops.
I love to sell, to visualize something for someone and make them see it.
Other than things like toothpaste, I don’t buy anything that isn’t sold to me.
Deciding taste is egotistical, but that’s how taste is established, by somebody having the courage to say, ‘I don’t want to sell that.’
Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates.
I’d like to put together a think tank of people – economists, futurists, city planners, a few department-store people – to discuss reinventing the department store.
Make life exciting, and you live longer.
Consumers are statistics. Customers are people.
