Words matter. These are the best Eric Yuan Quotes, and they’re great for sharing with your friends.
If you see your company culture as a family, you don’t want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what’s going on and say, ‘Someday you might fire me too.’ You’ll lose everyone’s trust.
We really don’t look at our competitors. The market is big. If you focus too much on competitors, you can lose focus on the customer. If we make our customers happier, we are going to win.
We expect our employees to care about the community, the company, their teammates, customers, and themselves.
No one wants to be the person who peaked in high school!
I knew two things from my father: keep working hard, stay humble, and someday you’ll be OK.
The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from all over the world. When you have many people from different backgrounds gathered together, that is where innovation comes from.
When you hire someone, you are investing in them.
I experienced the year 2000 dot com crash and the 2008 financial crisis, and it almost wiped out the company.
Building trust is very important.
We want to hire people who are self-learners.
I told our employees several times, ‘Let’s focus on the end user, let’s focus on committing to society, and focus on the crisis and doing the right thing, show our corporate social responsibility.’ Don’t focus on marketing and sales. That’s horrible culture.
We don’t spend a lot of money to sell the product.
We are an American business.
There’s a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe startup companies like mine are pushing the economy forward.
We’re learning that, when it comes to enterprise users or otherwise, privacy is very important. Some features might work well for enterprise customers and may not work for consumers. You’ve got to have balance.
My barometer for choosing a board member is this: regardless of the business, can I make a lifelong friend?
My journey with Zoom began with a desire for the independence to build something that would make users happy, a true video-first unified communications platform.
Company culture is my number one priority. It’s more important than the team, the product, the business model, or the investors. All of those things can be fixed and made better over time. But culture has to be established on Day 1.
In business, speed is everything.
Any security issues, you have to be very hands on to really understand what’s the exact problem, and then take quick action.
My beloved father passed away just two months after I told him I was going to start a company. Whenever I make progress in my career, I wish I could share the news with my father.
We want to embed Zoom into all workflow applications. That’s our direction.
Money is not going to bring me happiness.
The harshest criticism may be the best words you ever hear.
I think many businesses will allow their employees to work from home. The main challenge here is how to make sure Zoom will give a better and safer experience to users than compared to that in an office environment.
The beautiful part of the cloud is, you know, it’s unlimited capacity, in theory.
I tell myself, every morning when I wake up, two things. Don’t let the world down. Don’t let our users down.
You have to keep working hard to deliver happiness to customers and you have to control your own destiny.
In 2007 WebEx was acquired by Cisco and I became Cisco’s Corporate VP of engineering, in charge of collaboration software.
Being a solo founder allows you to move quickly – when you’re going up against massive, entrenched competitors, you need to maximize speed and agility. Having just one person at the top allows for faster decision making.
You can work hard and be smart, but you need to think about when you’re going to be part of a startup and build it. You only have so much energy, whether you want to admit it or not.
The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course of two years and finally received my visa on the ninth try.
If I were to spend investor money on nice furnishings and so forth, particularly early on, I might not have it for opportunities that can really grow our business.
I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now.
We are very committed to listening to our customers’ feedback and making changes to deliver happiness to our users.
Even if I have no energy and I’m so tired, I don’t give up.
Some students just don’t like online class.
During the early stages of Zoom, I personally emailed every customer who canceled our service.
Enterprise customers have been working together with us for a long time, they trust us, and we just keep everything open and transparent.
I came to Silicon Valley in 1997 and joined WebEx. At that time, WebEx was small, only 10 engineers and two co-founders.
I’m an engineer.
I had always wanted to start a company, ever since I was very young.
I want to make sure I do the right thing for society.
Millennials grew up realizing that they can get the job done without having to go to the office.
Distributed workforces are most likely to succeed if their culture is one that values and prioritizes face-to-face communications.
I decided to come to the U.S. in the mid ’90s because the Internet, which I knew was the wave of the future, was red hot here, but hadn’t yet taken off in China.
If the world misunderstands us, then I don’t blame others, it’s our problem.
We should be on the forefront on this focus on justice, and do all we can to care about our community, to care about our society, and to make our communities a much better place.
Once you have a culture problem, it’s very hard to fix.
Our philosophy at Zoom is to create a company that promotes self-motivation. I have told our managers not to spend too much time motivating employees. You have to create an environment where employees can motivate themselves. That is really important because self-motivation is more sustainable.
No matter how busy you are you’ve got to spend time with your family. I do not want to miss any important moments.
My older brother went into another city for college, and I felt like I wanted to stay in my home town to be close to my parents. Looking back, that was the best decision. My father passed away in 2010 and I got to enjoy those four years with him.
Social networking like Facebook or Twitter is very popular, but one thing I have found is that the more social networking tools you are using, the more alone you feel.
We want to make sure every user is happy.
When I do something, I want to win. If I lose, I feel bad.
