I did a ski festival in Austria once. I was struck by how friendly Austrians were, before gradually realising it’s more that Glaswegians are awful.
It’s one of these things that I’ve been struck by for so long about America. You know, this amazing politeness of American life that’s not at all class specific. It’s not like people get more polite as ascend the hierarchy of society. Just incredible good manners. It’s always been something that I’ve noticed.
I was in my office when – on 9/11. I think I had a number of meetings scheduled. I was just getting to know the bureau. And somebody walked in and said the first plane had – or a plane had struck the World Trade Center, one of the towers.
