The biggest ethical challenge AI is facing is jobs. You have to reskill your workforce not just to create a wealthier society but a fairer one. A lot of call centre jobs will go away, and a radiologist’s job will be transformed.
If you have a lot of data and you want to create value from that data, one of the things you might consider is building up an AI team.
It is difficult to think of a major industry that AI will not transform. This includes healthcare, education, transportation, retail, communications, and agriculture. There are surprisingly clear paths for AI to make a big difference in all of these industries.
I think that solving the job impact of AI will require significant private and public efforts. And I think that many people actually underestimate the impact of AI on jobs. Having said that, I think that if we work on it and provide the skill training needed, then there will be many new jobs created.
We think that many companies view Coursera as a quality, convenient, inexpensive way to continue employee development. Is there a contract with a company that might make sense? I don’t have an answer to that yet.
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