Apple chief executive Tim Cook is such a respected figure that it’s easy to overlook the basic problem with his argument about encryption: Cook is asserting that a private company and the interests of its customers should prevail over the public’s interest as expressed by our courts.
Shutterstock’s ability to cultivate a healthy and expanding marketplace for both customers and contributors remains a key competitive advantage and a crucial component of our sustained growth.
HCL is a corporation. It is for profits. A corporation stands for its shareholders, its profits, its employees, its discoveries, and its customers.
If you tell your story well, it can help attract customers; it can help people understand your business better, and you are more approachable as a business and a company.
Figuring out how to scale the very human art of personalization is difficult, but I believe that it is also the key to building a lasting connection with customers for the long term.
In the quest for perfect protection of Sony’s intellectual property, the company threw the privacy and security of their customers under the bus.
You pick what your customers want, not what your entrenched business model may require you to do.
As a business owner, what’s the sense in having droves of followers and connections if you aren’t able to turn them into paying customers?
Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.
Lyft is focused on the customer – the driver – as GM is. I’ve talked many times about our goal being, ‘How we can put the customer at the center of what we do so we earn customers for life?’ It’s a very common goal of putting the customer first.
The highlight of my day is figuring out where I’m going to order dinner from in Los Angeles. As horrible as everything is, it’s the golden age of takeout. Restaurants are not splitting their focus between serving customers in-store and delivery and takeout.
It doesn’t do much good to have a quality image, whether it’s with the facility or whether it’s with the merchandise, if you don’t have real quality people taking care of your customers.
The best form of customer service is self service. Constantly empower customers to get their own answers themselves.
It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what’s more important is their referral.
Universities are not like supermarkets: their job is to serve the country, not just the customers who happen to walk through their doors.
Every day, you get up, and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.
We’re in the ‘100 percent return’ business. This is driving millions of new customers into brands; most of our customers are wearing brands they’ve never tried before.
It’s the human approach to customers that I want to bring back.
A sane person would think that Wal-Mart would never carry ‘Capitalism: A Love Story’ because it’s simply not in their best interests to inform their customers of their shady past.
Representing a company with the largest and one of the most diverse groups of associates in the U.S., and an even more diverse customer base of tens of millions of customers, we believe we should stay engaged to try to influence decisions in a positive way and help bring people together.
Salads was a big indicator of that – there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It’s not because some guy sued you.
By expanding the state’s EV infrastructure, PG&E is continuing to help California meet its climate goals while making it more convenient for our customers to choose clean, affordable electricity to fuel their vehicles.
I love small-business owners, and I actually love the idea of vintage clothing, but I don’t get when they pretend that the Internet doesn’t exist or that other customers have never been to the whole rest of the country where you can rummage around and buy the same dang belt for a buck and a half.
Content is supposed to be king. But in the world of electronic devices, Apple seems to be placing the crown on its own head, apparently believing that its iPad and iPhone are more important to customers than the books, movies, and music they store on them.
I’ve learned several lessons over the years. First, never take yourself too seriously, or work is boring. Next, people make the difference. You can have great technology, but if it’s not complemented by great people, it won’t go anywhere. Finally, customers buy from people they like.
You have to be passionate about your business. If you don’t love your business, you are doing a terrible disservice to your customers and clients, your team members and business partners, your family and yourself.
Regularly, customers asked for a book on Greenwich, and there was none. After all, Elizabeth I was born there. The Observatory is known all over the world; the Royal Naval College is there. So I decided to do it.
It’s distressing to see anyone in the community struggle to access public transport – whether they’re elderly, customers with a disability or families with prams.
I’ve made mistakes before of doing different projects just based on my dreams, my hopes, my thing, and not really thinking about my customers.
When you look at the Chevrolet Volt, those customers are some of the most satisfied across the industry.
It’s really more convenient for people to have one app on their phone that is the go-to for that activity. We see an opportunity as we add more services and features to Robinhood to really be on that one app for all customers’ finances.
We’re very much in the people business in that there are two important groups you have to work with: customers and employees.
The Lean Startup is a process for turning ideas into commercial ventures. Its premise is that startups begin with a series of untested hypotheses. They succeed by getting out of the building, testing those hypotheses and learning by iterating and refining minimal viable products in front of potential customers.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
Banks will have to win the confidence of their customers through fair dealing, making good loans, and remaining financially healthy.
Social media is like a big trade-show. You get to network… you get to make friends and followers. But email is where those friends and followers become customers.
Entrepreneurship is all about an idea that creates differentiated business value to one’s customers. You must be able to convince your customers about the benefits that association with you or your products will give them. People are ready to pay if they are convinced about your services or products.
The whole idea behind virtual integration is that it lets you meet customers’ needs faster and more efficiently than any other model. With vertical integration, you can be an efficient producer – as long as the world isn’t changing very much.
You have to know what your customers think about your product and where you sit, relatively speaking. You have to know what’s working and what’s not working.
You know your business model is broken when you’re suing your customers.
What feats of ingenuity have we not been forced to perform, at times, in order to meet our customers’ wishes? Those only who have had charge of a large, modern kitchen can tell the tale.
Reliable and competitively priced electricity is fundamental to growing our economy and creating jobs. Our customers expect nothing less.
First and deadliest of all is a founder’s unwavering belief that he or she understands who the customers will be, what they need, and how to sell it to them.
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven’t ordered wanted goods into your store.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.
As goods become more standardized – and mass production has that effect, standardizing product – the distinguishing factor between one store and another is going to be how skillful stores are in satisfying customers and making it a pleasant experience instead of a hostile experience.
Charter’s merger sales pitch is pretty straightforward: it argues that it has always been too small to bully Internet companies, TV makers, and its own customers, so it has’un-cable’ practices they hope to extend.
At Wal-Mart, it goes back to Sam Walton and the foundation and business model that we simply operate for less, or everyday low cost. We’re known for operating in a very efficient way and then giving those savings to customers.
